So, yes they are a scam. I contacted my bank, US BANK and long story short, they refunded my $$ and took it back saying this company swore they delivered the merchandise to my address but could not describe on what the merchandise was……My bank is mailing me copies of all the transactions, emails. I cannot wait!! Because of this hokie pokie company, I will no longer order anything off of Facebook! NOTHING!!! SAD BUT TRUE!