UPDATE: 04/11/2022I confirm that wirex has probably become a “scam” site . They replied in the previous review that they sent me an email with the solution but in fact there is nothing in my email.They keep on chat telling me that I will have to wait to see my bitcoins which are exactly 0.163 about 3300 euros on October 25, but they never answer and there is no one there.This afternoon at 17:00 Italian time I will report to the postal police, based on my research the addresses to report are these 2, I attach them for those who need to sue like me:1) Wirex Limited9th Floor, 107Cheapside – London.2) UAB WirexPerkūnkiemio g. 13-91,Vilnius, Lithuania.Accordingly I also attach proof that I have been waiting for 10 days for my money.