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    There was no rating below1 or I would have picked “0” rating for these people! Please RUN! DO NOT WALK when you see their so called “deals” on Priceline, Expedia, etc. They are a total scam. Once we arrived at the airport, we headed to the shuttle to be picked up by the U-save shuttle as displayed online and at the airport. We waited for about 30 minutes, no U-save shuttle bus. Called their office, they said they’ll come in 10 minutes. Another 30 minutes rolled by, no shuttle still. The driver finally arrived 1.5 hours later. No apologies, nothing!We get to the rental counter just to find out that the driver is also the one working the counter. Still exercising a little bit of grace from my earlier fumes at this point, as I’d chocked it down to perhaps he’s overworked due to thembeing obviously understaffed. Boy was I in for a rude awakening. There were 2 customers ahead of me. And I heard him squeeze each one of themInto some fee for “not having the right insurance coverage”.When It came to my turn, he pulled the same stunt and said he needs to see not just my insurance card but my entire insurance policy as proof that I have the “adequate coverage” or else he’ll have to charge $29/day!!!I looked at him and said do you have this stated anywhere? He claimed it’s on their website. THAT’S A LIE! Then I had my husband emailme our insurance policy(Of course He didn’t expect that to happen, since he has already wasted our time, I had nothing but time left to prove him wrong ), he looked at it and said yeah I’m going to have to charge youBc the coverage isn’t enough. I told him “sir are you aware that you Have such poor ratings and reviews online?” Which I unfortunately read while Waiting in frustration at the airport; basically after the fact unfortunately. He arrogantly looked at me and said “yes, I know”.All I have to say here is if you have no reputation to protect, truly, why would you care??? DO NOT MAKE THE MISTAKE OF RENTING FROMTHIS BUSINESS. They have no reputation toKeep.I walked out and called Uber! When you know how things work and can read, you do not have to be a victim to these people’s scam. Shutting down is the only rationale next occurrence for this business.

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