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Tradeinn

    I ordered a shoe more than 2 weeks ago. Money was immediately deducted from the account. However I did not receive an order confirmation email. I contacted customer care immediately. They asked me to wait for few days. Ever since I try to approach customer care, they repeatedly ask for the order number which I never received. No effort has been made to understand the concern, instead an automatic reply about order number is asked without even listening to the complaint.This looks like a fraudulent approach where the company takes the money without even providing a confirmation email or order number and then ask for the order number which was never provided every time when a complaint is being raised. The complaint is not given further attention after repeated efforts

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