Interesting how I had no issues with Swagbucks until I tried to cash out. Then suddenly they could not verify my identity. When I contacted them I was told they could not help me unless I provided a government issued ID to them. In the age of identity theft and scams, this seemed to me to be an outrageous request. I asked if there was not some other way- email, text to verify and the response was they could not help me unless I provided that information. I will surrender the $ rather than comply with this unreasonable request. Beware!