I’ve never had an issue with them and they are indeed run by the official Kate Spade company. It’s not fake or a scam, so I’m not sure why several people claim that: you can even confirm their legitimacy with Kate Spade New York. I’ve ordered two purses from them in the past and there was nothing wrong with my order or the ordering experience. With that said, you just have to read the description of what you’re getting carefully: most bags on the Surprise sale site are not genuine leather, but they are completely transparent about it. (If it’s not real leather, it will say in the listing.)