Booked 2 tickets for Milan derby. Booked flights & apartment. Chased daily for tickets. After a lot of communication was 100% guaranteed tickets 1hr before kick off. They never came. Seatsnet do not answer phone.They do eventually respond to Facebook messages.However, started ignoring me when it got to 1hr before kick off. Total silence after their 100% promiseThis was my 18 yo son & his friend on their first European away trip on their own.DISGUSTING SERVICE. A TOTAL SCAM. Please avoid