Never believe positive reviews about this company and also Nomadtickets.com which is part of the scam as they are fake like everything about them. It was the first time I was robbed in my life. I advise anyone who is injured to report to the authorities as I did , The more of us who do this the easier they will be caught and judged . Forget to contact them, recover your money through the bank, only the bank can reach the account of these bandits and recover your money.