I am awaiting my refund for bookings that i cancelled. I made a hotel reservation with Rehlat, and contacted the hotel i had the reservations with. The hotel told me they had NO reservations in my name even though Rehlat had confirmed this via email!!I immediately cancelled the booking with Rehlat as i suspected malpractice and booked with the hotel directly. Rehlat confirmed my booking had been successfully cancelled and the refund amount due.I contacted Rehlat to query about my refund, but i get the generic response claiming they have created a ticket for my request. On one occasion, the ticket was closed without any response or reasons provided.I now have no option but to escalate this and contact my credit card provider to get my money back. I have been scammed, and they have stolen my £££. They purposely make it as difficult as possible to get YOUR money back. Go with trusted provider, who speak to if the need arises…. NEVER RehlatI will update this review if i get my refund and how things progress……..The only way to get your YOUR MONEY back is by contacting your BANK and making a complaint.Kind Regards