I always chose refurbish products, but unfortunately I had a very bad experience with one of your sellers Online-Phones 24, who has sent me defected IPhone 13, which takes photos with a white spot (I’m not a specialist in phones – but a photographer for 11 years) so I assume that the lens or camera is broken. The company refuses to refund the product (already sent back 3 weeks ago) and my money is with them.I noticed the problem as soon as I took the phone out of the box. Put the phone back and never used the phone. They are saying that broke it. I’m very disappointed and feel I was victim of a scam. I wish Refurbed could be responsible for the sellers and not me.