I have emailed several times as evri have tried to deliver twice to Tesco but they said was shut.it wasn’t.more like evri problems.njord have never replied to any emails.its a scam saying it’s Canadian when I tracked watch from china.so there is my watch somewhere but evri and njord just don’t answer emails and phone calls to evri are slim to none.njord should step in but they haven’t so DO NOT BUY NJORD GEAR WATCH,i don’t think I will ever see my watch and god knows how to get a refund when no c&£t talks to you from either of these companies,may can’t speak f in English in China perhaps