After a failed business agreement I uploaded the money from the Neosurf tickets to my Neosurf account and at this point everything was fine. Then I withdrew the money and transferred it to my linked bank account and after a month I still had to receive the money. No info or email that informed me about some problem on the website. Moreover, sometimes is even difficult to enter in the Neosurf account as the captcha doesn’t appear. If you can, avoid Neosurf and stay away from it, they are used usually by scammers and they are scammers themselves. I am still waiting for my money and I don’t have any clue if and when I will receive it back.After this review, they contacted me directly and gave me back the amount on my Neosurf account. I tried to withdraw the amount to my associated bank account. They stated that it will require around 14 days, then i will give you some update then.