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Lulus

    SCAM. BEWARE AND STAY AWAY. I was ordering some wedding dresses to try on, searched around for return cost info and nothing, so I guessed it must be the standard maximum £5 to return like other businesses. When it arrived (at least the items arrived unlike some other reviews on here), guess how much it is to return. FIFTY FIVE POUNDS! the cost of another one or two dresses! And only given option! I am fuming and the only sentence of answer I got from a David customer service is return cost is buyers responsibility! Ffffft NOT £55 uninformed it is not! That doesn’t sound very legal. So I searched and it is indeed illegal re: consumers rights act 2015. So either I am given an option or I will take it to small claims court even if I have to pay £35 to get £55 back!

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