If I could I would put only 0! I had the worst experience with this terrible scammers. Booked my international flight with 3 hrs layover and one week later received changes to my booking, where I had (13!) hours at might layover in Chicago with two small children and then 1 month later my reservation has been changed again and they added to a previous layover another 40 minutes layover in Washington DC…. It’s impossible to reach them, they don’t answer your emails except of the automatic emails. finally I had to load my Skype account and I called multiple times so they can find me alternatives and nothing, absolutely nothing has been done….paid another $60 where all I could hear was” we will escalate your case”……seems to be all the employees at the company have basic phrases and they just operate them! Please never book anything with them, they are scammers!!!!!!!!!!!!!