book ticket from frankfurt to kabul after a day it shows your ticket had cancelled refund 10euro but while I payed 1102 euro I have not even cancel it then I asked them send me proves says it is been cancelled and they said it us volontaires refund cancelled we can not provide any proof and I want my refund or rebook tickets please they scaming people we you asked something on the support they keep saying the same thing again and again told refund my money and they we have refund you 10euro ahah really how it works