First of all I adore my new ultra mini Uggs. They are beautiful and exactly what I wanted. At Uggs they were completely sold out in the chestnut then I ordered on this other website and got scammed. I found them on Kickscrew but was worried. Was I going to be scammed again? NOPE! I had them within a week. They kept me updated. Arrived the exact day they said they would. They are a bit tight when you first put them on but they quickly stretch out to fit perfectly. LOVE!!!