the volteco heaters are total trash. they do not heat a room. i ordered three and i am trying to get my money back without any confidence that i will . the company is lying and all that they say is a total scam. i have just been told that they will give me 25% of my money backand to keep the product. i said no to this and i have now been blocked by the company. i will try my bank but it just goes to show what a vile company they are. please please do not order anything from these fraudsters.