They are cheaters, robbers, fraudsters. They just want to make money. Their ill practises have robbed money from many innocent people. I booked a ticket and on the confirmation page they gave an interface to select the seats and i did it and surprisingly there is charge of 400$. i called within an hour of booking to cancel this and never know about it. They couldn’t cancel it, their customer care says read our 100 page terms condition we would have mentioned there. can’t they just put a message saying there are charges for seat selection. Most of the flights give that option for free. They are trapping customers. I cancelled my whole ticket with a penalty even within 10 hours of booking. It’s alway better to be away from such agents.