Unbelievable scam-17 months ago my wife was trying to find an answer about her computer. This site came up and she agreed to pay $5 for an answer, so gave them her credit card.(She never agreed to, or was told about any ongoing membership fee. Not only did she not get an answer to her question, they continued to charge her card $46/month til we found out about it today. We are trying to deal with their customer service now, so far without success.