I heard from a friend about the savings on instant gaming. I made my first purchase, which was a expansion pack for my Sims 4. Everything went great, so I decided to purchase a cooking game a day later. This purchase was more difficult and I felt unnecessary info from me. You took the money off my card then asked for a copy of my id. which was too much and odd. I then tried to send my photo and still had pending issues. Then I lost interest and patience trying to buy the game, and just wanted a refund. I did receive my refund. And have decided that your asking for a copy of my ID seemed like a scam I’ll just go back to buying from EA, less complications and I can talk to a live technical support,,