I was a long time user of G2A using it for most of my game purchases. That was until I got scammed by a seller. G2A will support the seller in every situation and refuse refunds automatically without appeal. You will lose your money if you buy from a dodgy seller and G2A will never help you. They are actively supporting these scam sellers by allowing them to operate under fake business addresses and fake product descriptions and pretences. Selling products that actively go against Steams EULA and terms of use that will get you banned. You cannot sell temporary access to a product that goes against the rules of a platform. This leaves you with the only option being to dispute via your payment provider given that G2A are refusing the legal right to a refund in my country. Unfortunately, you cannot claim you lack the responsibility for scams or what products are being listed when you actively support and refuse to refund customers. Please do not fall for the recent scam of Steam Family Sharing Accounts in other countries. The account will be banned, along with your main account too. I have reported this seller and the account to Steam. It’s a shame that G2A support such scams and dodgy business practices – stick to Steam.