I joined HitBTC in 2018 and didn’t have any real issues for a few years, albeit I only joined to buy LOC and only accessed my account periodically to check they were still there. So I can’t comment on the difficulties with withdrawals that others have mentioned.Last week I carried out one of those periodic checks and found my account had been EMPTIED. Turns out HitBTC introduced ‘inactivity fees’ in 2021 which gave them the “right” to help themselves to inactive users’ funds to the tune of $10 per month, but “FORGOT” to email users to inform them of this. Perhaps one of their “team” will be along shortly to copy & paste the standard response given to others below who have had this same issue. But it doesn’t address the issue, does it? How on earth did they expect inactive users to become aware of this change??? Posting new terms and conditions on their website doesn’t cut it. Neglecting to email users about this massive change suggests to me that it was their intention from the start to make it as difficult as possible for inactive users to find out about this, “allowing” HitBTC to pilfer funds from their accounts. That to me is a SCAM with a capital “S”, and is tantamount to theft.Thank God I only had about 150 USD of crypto in there. Now gone.Cryptowisser have got it right:”UPDATE 26 May 2021: We have received reports from a large number of independent sources that this exchange engages in fraudulent behaviour….Accordingly, we have marked the exchange as a scam in our database and moved it to our Exchange Graveyard.”