SCAM COMPANY!!! This can’t be legal!!! We booked the flight over booking.com. The only thing we needed to change was the Name on my Ticket. Everything was on time submitted to them (5 weeks before travel)! Lufthansa was waiting for GO to GATE to take action!! After calling them countless times the only respond we got is – no worries we will escalate your issue to the next level. IN A VERY BAD ENGLISH After almost 5 weeks nothing has been done! We paid the first fee 25$ for the change which i personally thought ok now something will happen! But NO AGIAN nobody took action – they wanted another 612$ because the time expired to make the change on time!! The Office we had contact too, is somewhere in India this People seem to read from a script and have no idea what they are doing. When we asked for a supervisor or Manger there was never one around! They are only collecting money from desperate People!! Expect Legal Action!!!