they initially write after 30 minutes or half an hour. They will ask for information such as a photo with a card and a written letter. They will ask you for information about the wallet address, they will ask you where you get the financial funds from. And all this will last more than 1 week. Meanwhile, you will lose money from price movements and their delay. The support looks at the messages but does not respond because it knows that you are fine with everything you have sent. Please, we should all file as many complaints as possible against the owners of Gemini. Those who are billionaires go on and pretend to be good people while they only steal money from us. Each of us must report theft and impropriety. Do not cooperate with companies that do not offer telephone service. They are scammers. My mother managed to get the money back, but she had already lost 700 euros due to their delay. I will make a video on my YouTube channel against this company and I will do my best to punish its owners. Don’t believe them.