I don’t think FCFF is a scam, but I think they have not had good risk management. Supporting HFT is a good technique to attract clients, but it also attracts a good number of people who don’t know how to trade, hence many try it with account management. It is likely that FCFF did not have their risk management automated and for this reason they have made errors in denying some payments. Going through all this manually is crazy. They definitely need to improve support as well, which is critical. The client needs to know that there is someone on the other end. However, I am sure that if they manage to improve their damaged reputation, it will be a good company that will last over time. Big up to FCFF