How is a national testing exam site so SCAMMY?!!! This test never worked on my computer even after practicing before hand. I reached out to several customer service reps via phone, email, and chat. No help whatsoever. I then reached out to reschedule this online exam and they basically said too bad. So after weeks of no help, I disputed the charge. My bank credited me (because I never received the service purchased) and now ets sent me an invoice?!!! Is this even legal? This company has major issues.