Ease my trip claims that u will get full refund if u not able to travel due to medical condition. Two days before my flight, I was admitted to the hospital in the emergency ward because of infection in my kidney caused by a stone. I escalated this issue to the app. They started showing me policy and other nonsense, and told me to contact the airline. This is how they refuse to help a person who is in pain and unable to move. Every Indian knows how kidney stone pain starts and becomes active instantly. Don’t purchase tickets from this app, it’s a scam.