I have been using Done for roughly a year now – they were wonderful and much cheaper than other providers out there. But, the past several months, it’s like winning the lottery trying to get ahold of customer service… it won’t happen. I have been without medication since September, can’t get ahold of anyone after making several support requests, and my doctor through Done is completely booked up so I can’t schedule a 1 on 1 call with her either. The amount of anxiety and stress this company creates for their clients almost seems like they’re doing it intentionally so you continue to use medication. DON’T USE DONE!!! Their marketing and website is a scam! They don’t care about you.