I’ve purchased several Xbox related keys now, all worked as advertised. I was dubious at first but the system works and it’s reasonably easy to use once you’ve done it a couple of times. There is this really bizarre text message verification that has to be done once, feels a little ‘scammy’ but no issues experienced. More often than not I use disposable credit cards for purchases on the internet to reduce my fraud exposure, you just can’t be too careful.I’ve not had any problems with the service so far so I cannot comment on the support service, just my purchase experience. I’m happy with it and will certainly continue using it.