I tried to talk to the support they only replied once and nothing was done after it. Let me put it short you your website is a scam. It’s a lie I didn’t try to download it or install it from wrong place. I did from Microsoft website which any legit key would work there. Your method is crap and you want to to click on a link from untrusted PDF which is not secure nor how it’s official so bottom line it can be a malice software. You lied on your site saying it’s genuine and legit key. It is not. If it was legit it would work on Microsoft website