I rarely leave bad reviews. However. I had ordered pack of two razors. One was gifted to my friend. We did follow the instructions, however both ended up with the same results : patches of raw skin and hair is still there. Refund policy is the scam. I ended up getting some money after about two months from my request. But not the full amount. Also, it seems like all negative reviews are deleted from their page, so people can’t make informed decision when buying it. It seems like the only use for it could be a scrubber for heels. But it is soo overpriced for this purpose.