Please don’t trust this scam. It will rip off your skin and give you a burn even if you use it gently. The pad is literally etched glass and you’re using it to exfoliate off hair, but with that will also come your skin. I emailed them I wanted to return it and they aren’t responding across any of their social media channels. Please look at the reviews for this thing on Reddit because there you will see the truth about how this company scams people then refuses to refund them. Please report them to shopify, the ftc whatever. I used gentle pressure and got burned, but a young person could go all in and end up with severe and painful burns the next day without realizing. This is genuinely a dangerous product and a scummy company.