My experience was the same as the others: total scam. You get a message after you paid saying the bouquet of flowers is not “deliverable,” then the phony responses from “Customer Happiness Specialist” Cathleen Kaur. I reported it to my credit card company which promptly put a hold on the purchase. What’s frustrating is my attempt to notify Google so it can stop the ads has gone nowhere. Google has no “category” for a phony business! Perhaps they don’t want to bother because they have so many?Learned from this experience to verify name and address of “local” companies,