I recently made a booking at Kylix Resort through your platform and paid the full amount due. Upon trying to contact the resort multiple times, I discovered that the contact number provided is nonfunctional and there appears to be no physical existence of the said hotel.Given these alarming circumstances, I suspect fraudulent activity. I demand an immediate and thorough investigation into this matter. I also insist on a full refund of the amount paid, as the service I paid for is apparently nonexistent.