Its funny I see a 1 star rating and that is only because that is the lowest you can go. STAY AWAY unless you like a company that states they are reliable that is because they do not accept responsibility for anything. I have an issue and I am not going to boar you with the details but all I get from everyone there is that was the contractors issue and to call them. It may say ADT but they are just a brand that is a scam. I switched to them from Simply Safe and that was a mistake. That’s what happens when you think you are saving money. RUN AWAY it’s a fraud5-19 I have emailed them at least 10 times and the only response I get is it is not our problem reach out to BullDog security or the other installer. I repeat I want a credit for the amour I owe you or the equipment I was promised when I agreed to relocate. If read the 10 other emails you will realize I was told to leave it and promises new equipment. But the installation never happened because of the incompetence of your company. Do not blame your contractors you authorized and sent them out without the right material’s. Please just answer will I get a refund or the equipment I was promised. This is obviously a canned response and shows the concern you have. I think you have proved you don’t care.