Skip to content

Vrbo (vrbo.com)

    Customer Service is Non-Existant!!!Don’t trust Expedia’s VRBO to advertise, rent or collect fees for your vacation rental! Use AirBNB, Flip Key, Booking.com or TripAdvisor for hosting and traveling.I hosted with VRBO since 2007 and never had a problem until Expedia bought them out. As countless reviews confirm here and across the internet, there is NO way to escalate a major issue with VRBO as a host or a traveler! The customer service number leads to an untrained, outsourced, barely understandable representative that has the sole goal of getting you off the phone. They will provide no email address, mailing address, or any avenue to escalate a major issue to a trained, accountable or empowered supervisor to address a problem. Don’t be fooled by the responses here on Trust Pilot by VRBO. VRBO’s responses lead the reviewer to their FAQs, not to an actual trained human being that can comprehend the most basic issues. This site should be investigated and shut down for fraud. Taking money from travelers and hosts under the premise of providing a travel service then not doing so is FRAUD! Expedia should be ashamed of taking what was once the most reputable vacation travel site on the internet and turning it into a fraudulent SCAM!

    Leave a Reply