VRBO has a scam going on obviously after reading these reviews because I also booked and was told so sorry your placed was booked same time you booked and they cancel on me and till this day I get the run around and no refund. VrBO says it’s the host and guess what the host says it’s VrBO they are STEALING PEOPLE’S MONEY !!!!! Someone needs to look into this!!! I literally had VRBO on phone and host and they both were lying and didn’t even know I had them both on the PhOne!!! Beware DO NOT USE THEM !!