I booked a stay via VRBO on 26Oct2022, which was charged by VRBO, but almost immediately cancelled by the host saying “Apartment is closed, I don’t know how did you manage to book it”. Since that time I’m constantly trying to contact VRBO for refund but every time they just say that case is escalated. Escalated to whom, if VRBO charged me?Absolutely useless. I have impression it’s scamming company.