The service is a scam. Same scenario like many folks here: gave my credit card information, got a confirmation email, I then booked hotels thinking I’m set for my vacation. Nope. The next day I get an email saying that they tried to call me multiple times (they did not) and I have to contact them to go ahead with the purchase. I tried, I left a voice message, never got a call back. Next day, same email without any attempts at contacting me. Travelcation, if you actually charge my card I will issue a chargeback and I sure hope that enought people do it so that visa and mastercard drop you.