I ordered for the first time a month ago and I got nothing from them. No explanation why its taking so long, no time schedule. They took my money and ignored me. I have never seen worse customer service. I think it is a scam, since they took my money and ignored me. I hope they can finally either explain themselves and give a time for the delivery or give me back my money. I will wait for a response, then will have to share my experience on social media. I hope this is all a misunderstanding. My order is # BWSVDEA180095986