I’m am having the same issue. It’s been over two months and been going back and forth with them. They block my account with no reason my money plan to use for my my birthday and for family Christmas gift. They put me to shame. Been sending emails for the past two months and all they keep saying is “ account under review the compliance team will get in touch shortly!” I think it’s about time we get the media involved and put legal actions to this cash flow bank. This is very disturbing and disrespectful . No one should ever save with this bank. The biggest regret ever made is to open account with this fraudulent bank and deposit my savings there.nothing but thieves and scammers please legal action needs to be taken against this stupid bank. The frustration and pain they causing to people is very bad. Trust pilot please do something about this! Mental health is real!!