Never use this traval agency! At first confirmed our tickets and baggages, then cancelled our baggage but refused to give a refund of our flight tickets! Tried to call them and sent +10 emails. Extremely rude customer service that have been ignoring all my messages and calls once I asked the recording of the first phone call because they were scamming us. Please, don’t trust this company, we lost our money because of it! Asked my leagal right to get the recording because I want to get this case forward as I’ve started already. Haven’t replied to my many messages since that! Please avoid this company and spread the word to other travallers.