I PLACED 2 ORDERS IN NOVEMBER 2022. HELLOICE TOOK MONEY OUT OF MY ACCOUNT BUT WITHHELD MY ITEMS. I WAS SENT AN EMAIL BY THEM STATING THEY NEED A PHOTO OF MY ID AND MY CREDIT CARD IN ORDER TO SEND ME MY ITEMS. THEY TOLD ME BECAUSE THEY ARE WORRIED ABOUT FRAUD. I WILL CLOSE MY ACCOUNT WITH THEM ONCE I RECEIVE MY ITEMS AND NEVER DO BUSINESS WITH THEM AGAIN. THEY DO NOT VALUE THEIR CUSTOMER’S BUSINESS. THEY WAY THEY TREAT THEIR CUSTOMERS IS HORRIBLE.