Ordered my luggage on sept 19 after many many emails to focus novelty they finally shipped it to Hawaii or so they said in November. Reported it to me. No answer. Asked for update yesterday and like others apology will ship just give us your right address which I had put in each email I sent. Guess what email blocked. Will be reporting to my bank for refund and will again post on Facebook that Gocus Nivelty is a scam organization and should be stopped