Scammers,fraudsters,useless Customer Service,not knowledgeable, i would encourage everyone to avoid this Company.Telling me that to unlock a dongle i djould place a sim card in a mobile-how stupid.To avoid being ripped off as i have been, do not give them any business.I gave them plenty of time to sort their stupidity but came across 100% ignorance.If there was a minus star i would give them minus 5.Don’t get conned by these scammers.