Its 100% Fraud. i have cancelled my DD today. NO matter if you live chat they will lie to you of your rebateclaim. Also no responce from support ticket . past month i have been in touch 15 times but told lies on live chat that my rebate will be paid by Friday . still waiting few Fridays has passed. Please let everybody know do not deal with this company. O2 are guilty of it too. they know whats going on but refused to help as they are seperate company and nothing to do with them but still they supply sims to them so they can carry out their fraudaulent activitys .somebody who can help and get to the bottom of this to help so many victims for God sake help. You will get your rewards and recognitions from the victims. i have also emailed them explaining my concerns but had no reply. shows they are 100% fraud .