This company is very dodgy and I believe them to be a scam operation. Any questions I had were never answered to my satisfaction, the people I spoke to were extremely rude when addressing my concerns and speaking over the top of the customer, my id was never confirmed to set up but they required my personal and banking info to close my account (which still isn’t completed) and claiming I can’t do the process myself, my request to speak to a manager was ignored, the phone number is not connected, and the website doesn’t function as it should (eg. it doesn’t display the info requested from the menu, and the online chat is never responded to), and they provide no means to contact the company except the disconnected phone number. Furthermore, google maps show their location to be a deserted suburban shop. If all of this doesn’t add up to ‘scam’ I don’t know what does.