like many others, I thought I was calling the hotel direct. I specifically asked what were the extra fees, and she explained that they were fees “required by law to be charged”. we booked the hotel, and when we arrived at the hotel, we realized we had just also learned the “life lesson” and were scammed by this phone number, our price was above what we would have paid at the hotel. I tried to complain to the email I received but it was sent back.