I ordered a chair/bed early November and late Nov.i started sending messages wanting to know when I could expect it.They sent message back and said it would be 15 to 20 days. I sent another message and it told me to track shipment so I did.A shipment was sent to another country and said final destination and it was picked up.I told them I told them I live in United States and have heard nothing. I am calling my credit card tomorrow and if they have charged on it I will tell them scam and have it taken off.Makes me so sad that companies do this.