It is impossible to get any type of customer service. Their chat feature is not responsive, it just asks for your email address. If you call their phone number it tells you to email them, then hangs up on you. If you try to chat on Facebook it’s the same thing. Everything in the diet and workout plan is the most basic stuff you can find for free on Pinterest. The app is poor quality and the whole program is set up to get you the spend more and more money. Don’t waste your time or money on this scam. Get a gym membership and find a local group of people with similar goals to cheer you on and support you. This is a scam and a gimmick set up to take advantage of people . That’s it. RUN FAR AWAY FROM THIS!